{"id":3905,"date":"2022-10-26T16:01:20","date_gmt":"2022-10-26T16:01:20","guid":{"rendered":"https:\/\/standbyselfsto.wpengine.com\/?page_id=3905"},"modified":"2024-07-31T13:23:14","modified_gmt":"2024-07-31T13:23:14","slug":"advice-centre","status":"publish","type":"page","link":"https:\/\/standbyselfstorage.co.uk\/old\/advice-centre\/","title":{"rendered":"Advice Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3905\" class=\"elementor elementor-3905\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3da894 e-flex e-con-boxed e-con e-parent\" data-id=\"c3da894\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-34333ce e-con-full e-flex e-con e-child\" data-id=\"34333ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-a0cace8 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a0cace8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#general\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"General\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"  Simple-Line-Icons-question\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#general\" >\n\t\t\t\t\t\t\tGeneral\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGeneral questions about Self Storage and Our Storage Sites.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c56ca7 e-con-full e-flex e-con e-child\" data-id=\"3c56ca7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-37e3939 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"37e3939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#videos\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"How to videos\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"  porto-icon-video\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#videos\" >\n\t\t\t\t\t\t\tHow to videos\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe have created a few videos to explain how things work.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8015968 e-con-full e-flex e-con e-child\" data-id=\"8015968\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-9688af6 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9688af6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#insurance\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Insurance\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"  porto-icon-money\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#insurance\" >\n\t\t\t\t\t\t\tInsurance\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSelf Storage contents insurance, how it workes and why its in place.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bce9c2c e-flex e-con-boxed e-con e-parent\" data-id=\"bce9c2c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-0502f69 e-con-full e-flex e-con e-child\" data-id=\"0502f69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-01ee817 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"01ee817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#shipping\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Shipping Containers\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-box\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#shipping\" >\n\t\t\t\t\t\t\tShipping Containers\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur shipping container Self Storage Units, how it works, common questions and facts.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b550ad e-con-full e-flex e-con e-child\" data-id=\"6b550ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-95fd92f elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"95fd92f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#size\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Size Guide\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrows-alt-h\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#size\" >\n\t\t\t\t\t\t\tSize Guide\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tChoosing the right size unit is important, that's why we give you as much information and advice as possible to help may the decision that be easier.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ed0113 e-con-full e-flex e-con e-child\" data-id=\"8ed0113\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-51dace9 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"51dace9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#terms\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Terms and Conditions\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"  Simple-Line-Icons-question\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#terms\" >\n\t\t\t\t\t\t\tTerms and Conditions\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tHelpful information regarding out Terms and Conditions.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f25831d e-flex e-con-boxed e-con e-parent\" data-id=\"f25831d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b2bb34c elementor-widget elementor-widget-spacer\" data-id=\"b2bb34c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca66aa elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"8ca66aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/standbyselfstorage.co.uk\/old\" method=\"get\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-8ca66aa\">Search<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-8ca66aa\" placeholder=\"Not what your looking for? search here for additional information\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9598f14 e-flex e-con-boxed e-con e-parent\" data-id=\"9598f14\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-9ca5dc0 e-con-full e-flex e-con e-child\" data-id=\"9ca5dc0\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8515a3e elementor-widget elementor-widget-menu-anchor\" data-id=\"8515a3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"general\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91b91e4 elementor-widget elementor-widget-heading\" data-id=\"91b91e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdeb5df elementor-widget elementor-widget-porto_faqs\" data-id=\"fdeb5df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqsga1a wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_1k1d\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq general post-3629 type-faq status-publish hentry faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>How To Login To Your Account Online<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How To Login To Your Account Online<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T10:49:09+00:00<\/span><strong>Answer:<\/strong> Please see the directions below, please note you must be an existing customer to set this up.\r\n<h2 style=\"text-align: left;\">1. Select the login button on the top left hand corner of the site<\/h2>\r\n<img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.17-min-1024x745.png\" alt=\"Logging into your Standby account\" width=\"1020\" height=\"742\" class=\"size-large wp-image-3630\" srcset=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.17-min-510x371.png 510w, https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.17-min-768x559.png 768w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\r\n<h2 style=\"text-align: center;\">Select your branch location.<\/h2>\r\n<img decoding=\"async\" src=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.32-min-1024x670.png\" alt=\"Choosing your storage location\" width=\"1020\" height=\"667\" class=\"size-large wp-image-3631\" srcset=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.32-min-510x334.png 510w, https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.32-min-768x503.png 768w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\r\n\r\n&nbsp;\r\n<h2 style=\"text-align: left;\">2. Select create an account.<\/h2>\r\n<img decoding=\"async\" src=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.47-min-1024x766.png\" alt=\"Creating an online account for your storage unit with Standby\" width=\"1020\" height=\"763\" class=\"size-large wp-image-3632\" srcset=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.47-min-510x382.png 510w, https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.43.47-min-768x575.png 768w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\r\n<h2 style=\"text-align: left;\">3. Fill in your details to setup the online account.<\/h2>\r\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.44.01-min-1024x870.png\" alt=\"Fill in your details to set the account up\" width=\"1020\" height=\"867\" class=\"size-large wp-image-3633\" srcset=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.44.01-min-510x433.png 510w, https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/Screenshot-2020-04-29-at-15.44.01-min-768x652.png 768w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq featured general terms-and-conditions post-3628 type-faq status-publish hentry faq_cat-featured faq_cat-general faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Rental Payments<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Rental Payments<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T10:56:23+00:00<\/span><strong>Answer:\u00a0<\/strong>Our rental payment system uses automated token payment, <strong>not Direct Debit\u00a0<\/strong>\r\n\r\nThis means:\r\n<ul>\r\n \t<li>We can except either debit or credit card to take your monthly payment<\/li>\r\n \t<li>For payment to be set up we need your 16-digit card number and expiry date<\/li>\r\n \t<li>Once this is set up, payments can be taken monthly automatically with a receipt sent via email<\/li>\r\n \t<li>If your credit or debit card expires or is cancelled, you will be required to supply us with your new details<\/li>\r\n<\/ul>\r\n<strong>NB:<\/strong> Payment is strictly via credit or debit card.\u00a0 However, if you require a pro forma invoice to settle a payment with your Company's Accounts Department there is a minimum term of 6 months.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq featured general post-3621 type-faq status-publish hentry faq_cat-featured faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>How Do I Purchase \/ Collect A Padlock 24\/7?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How Do I Purchase \/ Collect A Padlock 24\/7?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:15:46+00:00<\/span><strong>Answer:<\/strong>\r\n\r\n<strong>Option 1 (available at Horsham &amp; Molesey):<\/strong> In-shop purchase, subject to opening hours.\r\n\r\n<strong>Option 2 Collection point padlocks (all sites):<\/strong> \u00a0Once you have purchased a padlock over the phone you will receive a text message with the Collection Box number and the Collection Box code.\r\n\r\n<div id='gallery-1' class='gallery galleryid-3621 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/standbyselfstorage.co.uk\/old\/img_5757-min\/'><img loading=\"lazy\" decoding=\"async\" width=\"262\" height=\"300\" src=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/IMG_5757-min-scaled-e1588164740767-262x300.jpg\" class=\"attachment-medium size-medium\" alt=\"Padlock collection point Standby Self Storage\" aria-describedby=\"gallery-1-3622\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-3622'>\n\t\t\t\tGo to the collection point\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/standbyselfstorage.co.uk\/old\/img_5759-min\/'><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/IMG_5759-min-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"click and collect padlock\" aria-describedby=\"gallery-1-3623\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-3623'>\n\t\t\t\tEnter the code received\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/standbyselfstorage.co.uk\/old\/img_5760-min\/'><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/standbyselfstorage.co.uk\/old\/wp-content\/uploads\/2020\/04\/IMG_5760-min-225x300.jpg\" class=\"attachment-medium size-medium\" alt=\"Standby padlocks\" aria-describedby=\"gallery-1-3624\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-3624'>\n\t\t\t\tCollect Padlock\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n\r\n\r\n&nbsp;\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general post-3617 type-faq status-publish has-post-thumbnail hentry faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>I Have Lost The Key To My Padlock<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">I Have Lost The Key To My Padlock<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:18:14+00:00<\/span><strong>Answer:<\/strong> If you have lost the key to your padlock it is essential you call us to advise us of the situation.\u00a0 It may be possible for us to remove the padlock for you depending on staff availability.\u00a0 If you need the padlock removed urgently, we recommend booking a local locksmith to remove this for you.\r\n\r\n<strong>NB <\/strong>It is very important you liaise with our team before the locksmith starts work to avoid any complications or security breaches.\r\n<h3><a href=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2020\/04\/Standby-80mm-Shutter-Lock-Information-min.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>If you require a new padlock we offer padlocks designed for the container unit at all our facilities<\/strong><\/a><\/h3>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general terms-and-conditions post-3616 type-faq status-publish hentry faq_cat-general faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Parking On Site<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Parking On Site<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:20:35+00:00<\/span><span><strong>Answer:<\/strong> Parking is\u00a0permitted\u00a0whilst attending the storage Units to load or unload. \u00a0<\/span>\r\n\r\n<span><strong>NB <\/strong>We do not allow overnight parking at any of our Standby sites. \u00a0A charge will be made for any authorised parking of vehicles overnight as per our <a href=\"https:\/\/standbyselfsto.wpengine.com\/terms-conditions\/\">terms and conditions<\/a><\/span>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq featured general post-3610 type-faq status-publish hentry faq_cat-featured faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>Can I Give A Friend Or Colleague My Access Code &#038; Unit Key?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I Give A Friend Or Colleague My Access Code &#038; Unit Key?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:33:39+00:00<\/span><span>The Customer can give their friend, colleague or subcontractor access to their unit via their code with keys to their Unit; however it is at the customer\u2019s own risk and we will not be held responsible for any problems arising from this arrangement.<\/span>\r\n<ul>\r\n \t<li>On request we can change your access code should you feel this necessary<\/li>\r\n \t<li>We can list your representatives on your account<\/li>\r\n \t<li>Please inform us If you are booking a courier or removal company to deliver or collect your goods<\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general post-3609 type-faq status-publish hentry faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>How Long Can I Rent For?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How Long Can I Rent For?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:34:29+00:00<\/span>Our minimum rental period is 1 month but you are welcome to store with us for as long as you need to.\u00a0 We do accept payment of up to 1 year upfront with discounts offered, subject to our terms and conditions.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general post-3607 type-faq status-publish hentry faq_cat-general\">\n\t<section class=\"toggle\">\n\t\t<label>Do You Offer Removals?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Do You Offer Removals?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:37:42+00:00<\/span>No, but we can provide you with contacts depending on how much needs moving and how far it needs to be taken.\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8697511 e-con-full e-flex e-con e-child\" data-id=\"8697511\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7541b0a elementor-widget elementor-widget-menu-anchor\" data-id=\"7541b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"videos\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e740aef elementor-widget elementor-widget-heading\" data-id=\"e740aef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to Videos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21638b4 elementor-widget elementor-widget-porto_faqs\" data-id=\"21638b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqsjpsw wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_0i6t\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq how-to-videos post-3614 type-faq status-publish hentry faq_cat-how-to-videos\">\n\t<section class=\"toggle\">\n\t\t<label>How To Rent A Storage Unit<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How To Rent A Storage Unit<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:29:46+00:00<\/span><div class=\"su-youtube su-u-responsive-media-yes\"><iframe width=\"1220\" height=\"660\" src=\"https:\/\/www.youtube.com\/embed\/VSLmiNrOR3c?\" frameborder=\"0\" allowfullscreen allow=\"autoplay; encrypted-media; picture-in-picture\" title=\"How To Open Shipping Container Doors\"><\/iframe><\/div>\r\n\r\nIn this video, we explain how our self storage works, with units to rent on-site, by phone or online.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq how-to-videos post-3613 type-faq status-publish hentry faq_cat-how-to-videos\">\n\t<section class=\"toggle\">\n\t\t<label>How To Use The Mobile Staircase<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How To Use The Mobile Staircase<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T13:41:22+00:00<\/span><div class=\"su-youtube su-u-responsive-media-yes\"><iframe width=\"1220\" height=\"660\" src=\"https:\/\/www.youtube.com\/embed\/DRn6zap_RnE?\" frameborder=\"0\" allowfullscreen allow=\"autoplay; encrypted-media; picture-in-picture\" title=\"How To Operate a Mobile Staircase\"><\/iframe><\/div>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq how-to-videos shipping-containers post-3611 type-faq status-publish hentry faq_cat-how-to-videos faq_cat-shipping-containers\">\n\t<section class=\"toggle\">\n\t\t<label>How To Open Shipping Containers Doors<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How To Open Shipping Containers Doors<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:31:45+00:00<\/span>If you have never opened a Shipping Container Door before, it may well be worth checking out the video below to ensure you do not jam the doors.\r\n\r\n<div class=\"su-youtube su-u-responsive-media-yes\"><iframe width=\"1220\" height=\"660\" src=\"https:\/\/www.youtube.com\/embed\/fn5SW1mdQrk?\" frameborder=\"0\" allowfullscreen allow=\"autoplay; encrypted-media; picture-in-picture\" title=\"How To Open Shipping Container Doors\"><\/iframe><\/div>\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-304c317 e-flex e-con-boxed e-con e-parent\" data-id=\"304c317\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-7254be6 e-con-full e-flex e-con e-child\" data-id=\"7254be6\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-877b81e elementor-widget elementor-widget-menu-anchor\" data-id=\"877b81e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"insurance\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1a905 elementor-widget elementor-widget-heading\" data-id=\"6e1a905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6882c0a elementor-widget elementor-widget-porto_faqs\" data-id=\"6882c0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqsvr45 wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_5yuj\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq insurance post-4389 type-faq status-publish hentry faq_cat-insurance\">\n\t<section class=\"toggle\">\n\t\t<label>Why do I need insurance?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Why do I need insurance?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-02-14T15:27:38+00:00<\/span>In self storage contents insurance is always different for each customer or unit, this is why a member of our team will always ask you there value of the goods you intend to put in storage when quoting.\r\n\r\nThis is due to variation in the value of the goods being stored.\r\n\r\nN.B Its always important to also remember that our policy is <strong>new for old<\/strong> not indemnity\u00a0. This means you need to base your valuation on what it would cost to replace the goods with new items.\r\n\r\n&nbsp;\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general insurance size-guide terms-and-conditions post-3595 type-faq status-publish hentry faq_cat-general faq_cat-insurance faq_cat-size-guide faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Can I Share The Storage Unit With Someone Else?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I Share The Storage Unit With Someone Else?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:43:42+00:00<\/span>Answer: Our Terms and Conditions specify, the named customer must have ownership of the good\/contents of the storage unit. You can allow a person(s) permission to access your unit on your behalf however, please bear in mind that you, as the customer, are responsible for who you give your access code to.\r\n<ul>\r\n \t<li>Check out our <a href=\"https:\/\/standbyselfsto.wpengine.com\/insurance\/\">Storage unit contents page<\/a>\u00a0for more information or our <a href=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2019\/01\/STANDBYSELFSTORAGEMOLESEY_InsuranceSign-upForm_20190131_046.pdf\">Insurance policy document<\/a>.<\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq insurance shipping-containers post-3592 type-faq status-publish hentry faq_cat-insurance faq_cat-shipping-containers\">\n\t<section class=\"toggle\">\n\t\t<label>Do Storage Units Get Condensation?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Do Storage Units Get Condensation?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:52:05+00:00<\/span><strong>Answer:<\/strong> All our container units are specced for self storage use, have ventilation and are sealed wind and watertight. It is important to remember, if someone brings wet items into the unit there will be condensation issues as this water will be trapped inside, as would occur with any self storage unit in an industrial building.\r\n<ul>\r\n \t<li>We are members of and follow\u00a0<a href=\"https:\/\/www.containa.org\/self-storage\">the container self storage and traders association's guidance<\/a>.<\/li>\r\n \t<li>Shipping containers are great for storage providing they are looked after and ventilated correctly.\u00a0 A very large amount of modern day consumables spend months in shipping containers in all weather conditions at sea, before they reach the UK market eg. televisions, iPhones, furniture and thousands of other products.<\/li>\r\n<\/ul>\r\nAll we ask is you ensure all your items are dry before going into storage. e.g fridges\/ freezers\/ washing machines, any business equipment etc.\u00a0 We will do the rest!\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f3b522 e-con-full e-flex e-con e-child\" data-id=\"2f3b522\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-43532a6 elementor-widget elementor-widget-menu-anchor\" data-id=\"43532a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"shipping\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa948f7 elementor-widget elementor-widget-heading\" data-id=\"fa948f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Containers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4adc6 elementor-widget elementor-widget-porto_faqs\" data-id=\"8f4adc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqs2mjh wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_8prh\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq how-to-videos shipping-containers post-3611 type-faq status-publish hentry faq_cat-how-to-videos faq_cat-shipping-containers\">\n\t<section class=\"toggle\">\n\t\t<label>How To Open Shipping Containers Doors<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">How To Open Shipping Containers Doors<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:31:45+00:00<\/span>If you have never opened a Shipping Container Door before, it may well be worth checking out the video below to ensure you do not jam the doors.\r\n\r\n<div class=\"su-youtube su-u-responsive-media-yes\"><iframe width=\"1220\" height=\"660\" src=\"https:\/\/www.youtube.com\/embed\/fn5SW1mdQrk?\" frameborder=\"0\" allowfullscreen allow=\"autoplay; encrypted-media; picture-in-picture\" title=\"How To Open Shipping Container Doors\"><\/iframe><\/div>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq insurance shipping-containers post-3592 type-faq status-publish hentry faq_cat-insurance faq_cat-shipping-containers\">\n\t<section class=\"toggle\">\n\t\t<label>Do Storage Units Get Condensation?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Do Storage Units Get Condensation?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:52:05+00:00<\/span><strong>Answer:<\/strong> All our container units are specced for self storage use, have ventilation and are sealed wind and watertight. It is important to remember, if someone brings wet items into the unit there will be condensation issues as this water will be trapped inside, as would occur with any self storage unit in an industrial building.\r\n<ul>\r\n \t<li>We are members of and follow\u00a0<a href=\"https:\/\/www.containa.org\/self-storage\">the container self storage and traders association's guidance<\/a>.<\/li>\r\n \t<li>Shipping containers are great for storage providing they are looked after and ventilated correctly.\u00a0 A very large amount of modern day consumables spend months in shipping containers in all weather conditions at sea, before they reach the UK market eg. televisions, iPhones, furniture and thousands of other products.<\/li>\r\n<\/ul>\r\nAll we ask is you ensure all your items are dry before going into storage. e.g fridges\/ freezers\/ washing machines, any business equipment etc.\u00a0 We will do the rest!\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4807906 e-flex e-con-boxed e-con e-parent\" data-id=\"4807906\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-016ffb0 e-con-full e-flex e-con e-child\" data-id=\"016ffb0\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3b5a4f2 elementor-widget elementor-widget-menu-anchor\" data-id=\"3b5a4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"size\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04df389 elementor-widget elementor-widget-heading\" data-id=\"04df389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Size Guide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff34060 elementor-widget elementor-widget-porto_faqs\" data-id=\"ff34060\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqs2b6n wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_qov3\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq general size-guide post-3596 type-faq status-publish hentry faq_cat-general faq_cat-size-guide\">\n\t<section class=\"toggle\">\n\t\t<label>What Happens If I Need More Or Less Space?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">What Happens If I Need More Or Less Space?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-03-01T12:25:15+00:00<\/span><strong>Answer:<\/strong> No problem, you can transfer to a different sized unit at any time, providing the size you need is available.\r\n<ul>\r\n \t<li>If you need to transfer to another unit size, this will need to be arranged by a member of our team on\u00a00808 501 6316 for\u00a0assistances.<\/li>\r\n \t<li>Why not check out our <a href=\"https:\/\/standbyselfstorage.co.uk\/old\/we-offer-self-storage-near\/\">locations page<\/a>, choose a location and see what sizes we have available.<\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general insurance size-guide terms-and-conditions post-3595 type-faq status-publish hentry faq_cat-general faq_cat-insurance faq_cat-size-guide faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Can I Share The Storage Unit With Someone Else?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I Share The Storage Unit With Someone Else?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:43:42+00:00<\/span>Answer: Our Terms and Conditions specify, the named customer must have ownership of the good\/contents of the storage unit. You can allow a person(s) permission to access your unit on your behalf however, please bear in mind that you, as the customer, are responsible for who you give your access code to.\r\n<ul>\r\n \t<li>Check out our <a href=\"https:\/\/standbyselfsto.wpengine.com\/insurance\/\">Storage unit contents page<\/a>\u00a0for more information or our <a href=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2019\/01\/STANDBYSELFSTORAGEMOLESEY_InsuranceSign-upForm_20190131_046.pdf\">Insurance policy document<\/a>.<\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0d815c e-con-full e-flex e-con e-child\" data-id=\"e0d815c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8755dd7 elementor-widget elementor-widget-menu-anchor\" data-id=\"8755dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"terms\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3174f9 elementor-widget elementor-widget-heading\" data-id=\"d3174f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f8ac8 elementor-widget elementor-widget-porto_faqs\" data-id=\"34f8ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqswiwx wpb_content_element \">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_mbuh\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\n<div class=\"faq featured general terms-and-conditions post-3628 type-faq status-publish hentry faq_cat-featured faq_cat-general faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Rental Payments<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Rental Payments<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T10:56:23+00:00<\/span><strong>Answer:\u00a0<\/strong>Our rental payment system uses automated token payment, <strong>not Direct Debit\u00a0<\/strong>\r\n\r\nThis means:\r\n<ul>\r\n \t<li>We can except either debit or credit card to take your monthly payment<\/li>\r\n \t<li>For payment to be set up we need your 16-digit card number and expiry date<\/li>\r\n \t<li>Once this is set up, payments can be taken monthly automatically with a receipt sent via email<\/li>\r\n \t<li>If your credit or debit card expires or is cancelled, you will be required to supply us with your new details<\/li>\r\n<\/ul>\r\n<strong>NB:<\/strong> Payment is strictly via credit or debit card.\u00a0 However, if you require a pro forma invoice to settle a payment with your Company's Accounts Department there is a minimum term of 6 months.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq terms-and-conditions post-3627 type-faq status-publish hentry faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Signing Our Rental Agreement \/ Terms and Conditions<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Signing Our Rental Agreement \/ Terms and Conditions<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T10:58:38+00:00<\/span><strong>Answer: <\/strong>Our rental agreement \/ terms and conditions are signed using an e-sign document. Once the move-in has been processed either online, by phone or on site, you will receive an email with your unit details and a link to the e-sign document. You can use this to review the terms and sign the agreement at the bottom of the document.\u00a0 Once this has been done, click finish.\u00a0 Upon completion, the document will be automatically sent back to us and you will be permitted access to our facility.\r\n\r\nYou can review our <a href=\"https:\/\/standbyselfsto.wpengine.com\/terms-conditions\/\" target=\"_blank\" rel=\"noopener noreferrer\">terms and conditions<\/a> and <a href=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2019\/01\/STANDBYSELFSTORAGEMOLESEY_InsuranceSign-upForm_20190131_046.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">insurance policy<\/a> online.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general terms-and-conditions post-3616 type-faq status-publish hentry faq_cat-general faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Parking On Site<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Parking On Site<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:20:35+00:00<\/span><span><strong>Answer:<\/strong> Parking is\u00a0permitted\u00a0whilst attending the storage Units to load or unload. \u00a0<\/span>\r\n\r\n<span><strong>NB <\/strong>We do not allow overnight parking at any of our Standby sites. \u00a0A charge will be made for any authorised parking of vehicles overnight as per our <a href=\"https:\/\/standbyselfsto.wpengine.com\/terms-conditions\/\">terms and conditions<\/a><\/span>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq terms-and-conditions post-3608 type-faq status-publish hentry faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Can I Use One Of Your Storage Unit To Store Tyres?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I Use One Of Your Storage Unit To Store Tyres?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/michael-walker\/\" title=\"Posts by Michael Walker\" rel=\"author\">Michael Walker<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:36:14+00:00<\/span>Sorry!\u00a0 Strictly no tyres, asbestos, or perishable goods.\r\n\r\nPlease refer to our<a href=\"https:\/\/standbyselfsto.wpengine.com\/terms-conditions\/\"> terms and conditions<\/a> for more details.\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq general insurance size-guide terms-and-conditions post-3595 type-faq status-publish hentry faq_cat-general faq_cat-insurance faq_cat-size-guide faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Can I Share The Storage Unit With Someone Else?<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Can I Share The Storage Unit With Someone Else?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2020-04-30T11:43:42+00:00<\/span>Answer: Our Terms and Conditions specify, the named customer must have ownership of the good\/contents of the storage unit. You can allow a person(s) permission to access your unit on your behalf however, please bear in mind that you, as the customer, are responsible for who you give your access code to.\r\n<ul>\r\n \t<li>Check out our <a href=\"https:\/\/standbyselfsto.wpengine.com\/insurance\/\">Storage unit contents page<\/a>\u00a0for more information or our <a href=\"https:\/\/standbyselfsto.wpengine.com\/wp-content\/uploads\/2019\/01\/STANDBYSELFSTORAGEMOLESEY_InsuranceSign-upForm_20190131_046.pdf\">Insurance policy document<\/a>.<\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\n<div class=\"faq featured general terms-and-conditions post-3591 type-faq status-publish hentry faq_cat-featured faq_cat-general faq_cat-terms-and-conditions\">\n\t<section class=\"toggle\">\n\t\t<label>Giving Notice On My Storage Unit<\/label>\n\t\t<div class=\"toggle-content\">\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Giving Notice On My Storage Unit<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/standbyselfstorage.co.uk\/old\/author\/matthewpont\/\" title=\"Posts by Matt Pont\" rel=\"author\">Matt Pont<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-06-26T09:30:16+00:00<\/span>We don't require notice, simply cancel your subscription and empty your unit before the next billing period.\r\n\r\nOnce the unit is clean, clear &amp; the padlock removed, we require a photos of the inside of the unit and outside with the padlock removed &amp; sent to us via email.\u00a0 If this is not possible, please call us on 0808 501 6316 to confirm the unit is empty.\r\n<ul>\r\n \t<li><a href=\"https:\/\/standbyselfsto.wpengine.com\/terms-conditions\/\">Terms and Conditions\u00a0<\/a><\/li>\r\n<\/ul>\t\t<\/div>\n\t<\/section>\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General General questions about Self Storage and Our Storage Sites. How to videos We have created a few videos to explain how things work. Insurance Self Storage contents insurance, how it workes and why its in place. Shipping Containers Our shipping container Self Storage Units, how it works, common questions and facts. Size Guide Choosing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3905","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Advice Centre - Standby Self Storage<\/title>\n<meta name=\"description\" content=\"General General questions about Self Storage and Our Storage Sites. How to videos We have created a few videos to explain how things work. Insurance Self\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/standbyselfstorage.co.uk\/old\/advice-centre\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advice Centre\" \/>\n<meta property=\"og:description\" content=\"General General questions about Self Storage and Our Storage Sites. How to videos We have created a few videos to explain how things work. 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