Everything you need to know about storing with Standby — from booking and pricing through to access, security and what you can keep with us. Can’t see what you’re looking for? Get in touch with the team.
Prices depend on the unit size and location, and we usually run an introductory offer. The quickest way to see live prices is to choose your location and unit size online.
Payments are taken automatically each month by credit or debit card through our secure online system. We accept all major credit and debit cards.
No deposit and no hidden fees — the price you see is the price you pay.
No problem. Just let us know and, subject to availability, we’ll move you to a unit that fits. You’re never locked into the wrong size.
We understand things can happen, so if a payment is missed we’ll get in touch to help you get it sorted. Your belongings aren’t at risk straight away — but if an account stays unpaid, access may be suspended and, after a period of time and further reminders, our standard terms allow us to recover the amount owed. The easiest way to avoid any of this is our automatic monthly card payments. If money’s tight, talk to us early — we’d always rather help than let things build up.
24 hours a day, 7 days a week, 365 days a year. Your storage is ready when you are.
Every customer gets their own unique access code for the gate, so you can come and go whenever suits you.
You can access your unit 24/7 using your own gate code, and our team are on hand to help during office hours, Monday–Friday 8:30am–5pm and Saturday 8:30am–4:30pm. You can reach us by phone or email any time, and we’ll always get back to you as quickly as we can.
Every site has 24/7 CCTV, ANPR number-plate recording at the gate and access control that logs every entry and exit. Units are individually secured and only you hold the key.
Yes — you secure your own unit and keep the only key, so no one else can get in. Lock arrangements vary slightly by site:
Don’t worry, it happens. Get in touch with the team and we’ll arrange to have the padlock removed and replaced so you can get back into your unit. Please note this is subject to a lead time and there may be a charge for cutting and replacing the padlock, and ID verification will be required.
Yes, you can authorise additional people. Just let the team know and we’ll set them up.
Each of our locations includes a helpful size guide to help you compare the storage unit options available. If you’re unsure which size is right for you, please give us a call and our team will be happy to help.
As a rough guide:
These are guides rather than exact figures, so for a tailored suggestion try our online storage calculator, or have a chat with the team.
Yes. We offer a range of unit options, and our premium units are ground-floor, drive-up containers — so you can load and unload straight from your vehicle.
In most cases, yes. Our drive-up sites are designed so you can bring a van right up to your unit and unload directly. If you’re planning to arrive in a Luton van, removal lorry or anything particularly large, it’s worth a quick call first — we’ll let you know about access, turning space and any height limits at your chosen site.
Lighting is available across our sites, and powered units can be arranged subject to availability — handy if you need to charge tools or run equipment. There’s good mobile signal across our sites, so business customers can stay connected while they’re working from their unit. Just let us know what you need and we’ll point you to the right unit.
To keep every unit and everyone’s belongings safe, a few things can’t be stored with us:
Almost everything else is welcome — household furniture, business stock, archives, vehicles and more. If you’re ever unsure whether something’s allowed, just ask: our team are happy to help, and the full list is on our Terms & Conditions page.
No. Tyres are flammable, so they’re one of the items we’re unable to store.
Absolutely. Lots of our customers are local businesses using us for stock, equipment, tools and document archives — with 24/7 access so you can get to it whenever you need.
Lots of our customers are local businesses, and you’re very welcome to store stock, tools, equipment and archives and to come and go as you need with 24/7 access. Units are for storage rather than for working from full-time, so trading or running machinery from inside a unit isn’t permitted — but if you tell us what you’re planning, we’ll happily help you find a setup that works.
Yes, business deliveries can sometimes be accepted by prior arrangement with the site team.
Vehicle storage availability and the type of space vary by site, so it’s best to speak to a member of the team for details and pricing. Please note that our standard policy doesn’t cover vehicles, so you’ll need to arrange your own insurance to store a vehicle with us. Please note: we do not offer storage for caravans or motorbikes.
Our team is happy to talk it through. Book online in a couple of minutes, or get in touch and we’ll find the right setup for you.
